TODAY'S MEAL RUN
142
clients
3 runs · 6 drivers rostered
DELIVERIES
1000
Meals packed
DIETARY FLAGS ON TODAY'S RUN
Pureed ×8
Diabetic ×14
No pork ×5
Soft ×11
ABOUT POLIXEN
Named after Polixeni
Polixen was named after our founder Mathew Vlandys’ late grandmother, Polixeni. Mathew witnessed firsthand how she lost her independence in a nursing home - and that experience became the reason Polixen exists.
​
It prompted him to create cloud-based software specifically for in-home aged care organisations that deliver care in their clients’ own residences, so that more people can stay where they feel most themselves: at home.
150+
Organisations on the platform
4
Modules in one system
100%
GDPR Compliant
AU–UK
Clients serviced across both countries
Years of experience. Built for the community.
Since 2013, Polixen has been developing technology alongside the organisations that deliver essential community services across Australia.
​
Originally created for Meals on Wheels, our deep understanding of the sector has grown through more than a decade of listening to our customers, learning from the people on the ground and continually evolving our CRM to meet real-world needs.
​
In 2019, we expanded into Community Transport, building on our industry expertise to support the unique operational needs of transport teams.
​
Today, more than 150 organisations trust Polixen to help manage their operations.
THE PROBLEM
Numerous care organisations in the UK are relying on outdated CRM systems
Many providers still use systems implemented decades ago, with limited support and customisation options. This reliance on older technology can hinder efficiency and innovation.
Outdated systems
Old systems create inefficiencies and necessitate manual workarounds, slowing productivity and increasing errors.
Lack of support
Limited customer support often leaves teams to handle challenges on their own, leading to delays and increased difficulties.
Generic solutions
Often these softwares offer a one-size-fits-all solution, lacking customisation for specific organisational needs.
THE SOLUTION
One connected system, purpose-built for community care
Capture information once and it flows everywhere it's needed - from the meal plans to round sheets to invoicing
Client at the centre
A single client record carries care plans, risk assessments, notes, dietary needs, funding and service history - across every program they're in.
Meals on Wheels
Menus, meal plans, dietary restrictions, temperatures and quantities flow straight into kitchen sheets, delivery labels and client billing.
Community Transport
Coordinate trips, manage vehicles, and assign drivers from one place. Use route optimisation and real-time vehicle tracking to ensure safety and timely arrivals.
Rosters & runs
Build one-off and recurring jobs, meal runs, transport trips and driver schedules - with run sheets, rosters, labels and packing lists generated for you.
Invoicing & Accounts
Create invoices, track client accounts and integrate finances with third party system like Xero, Quickbooks or Myob
Field-ready mobile app
Workers see their runs & trips, capture delivery & vehicle logs, and sync back automatically - no paper round trip.
WHY PROVIDERS CHOOSE POLIXEN
Built for community care - not a generic CRM with extras bolted on
Purpose-built meals & transport. Dietary notes, packing sheets, labels, round sheets and inventory - not an afterthought.
Honest, affordable pricing. Extensive capability without enterprise overhead or per-feature surprises.
Configurable per organisation. Tailored behaviour for your service without forking off the core product.
Dedicated support team. Responsive, EU-based help with a strong post-go-live reputation.