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WHO WE HELP
Built for the organisations that keep elders at home
Polixen serves 150+ community care providers - from single-program Meals on Wheels kitchens to multi-program providers running aged care, social support and transport side by side. If your work is delivering care and meals in people's homes, the system was designed for you.
WHY POLIXEN
Reliable, secure & efficient, with dedicated support in the UK
Security & compliance
UK GDPR & Cyber Essentials compliant, hosted in the AWS UK Region.
Local data team
Local Data Protection Officer (DPO) & Data Protection Representative (DPR) based in the UK.
Dedicated support
Dedicated team based in Europe, with Australian support providing extended service hours
BY ROLE
Everyone in your organisation gets the right view
From the reception to kitchen to finance office, Polixen gives each role exactly what they need and hides what they don't
Coordinators
Manage intake, care plans, rosters and runs without flicking between systems.
Kitchen & meals
Accurate quantities, dietary flags, packing sheets and labels for every delivery day.
Field staff & admin
Today's runs and visits on mobile, with confirmations syncing straight back.
Finance & management
Invoicing, and finance integrations to keep your business running smoothly
1
Morning
The day's meal runs and care visits are already generated from recurring schedules, with cancellations and holidays applied.
2
Kitchen
Packing sheets print with exact quantities and dietary textures; delivery labels match each client.
3
On the road
Workers follow their run on the app and confirm each delivery & trip as they happen.
4
Afternoon
Register discarded stock, manage meal pick ups, receipt cash clients
5
End-of-Month
Run invoices, and export them to your preferred finance system
Connected & configurable
Fits your tools and your way of working
Polixen serves 150+ organisations on a shared core, with per-organisation configuration and the integrations community care actually uses.
Dedicated onboarding
Our onboarding team takes care of your migration and training, ensuring a smooth transition from your previous CRM system
Per-organisation config
Tailor behaviour to your service without leaving the supported core product.
Secure by design
Role-based permissions, client-access validation and service-level data isolation throughout.
Single sign-on
Microsoft Entra ID SSO for secure, simple staff access.
Accounting
Export invoices and financials to Xero and MYOB.
Email & documents
Client communications and PDF statements, labels and reports generated on demand.
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